The online store www.physislaboratory.com belongs to the company with the trade name “PHYSIS LABORATORY P.C.”, based in Greece (hereinafter referred to as “the Company” or “Physis Laboratory”).

Before visiting our online store and navigating our website, we ask you to review the following terms and conditions that apply specifically to the use of the Company’s online store.

Please ensure that you have carefully read and agree to the following terms and conditions, as any further use and navigation of the www.physislaboratory.com website and any transactions made or to be made implies your express and unconditional acceptance, consent and agreement with their content.

The Customer may contact the Company for any clarifications regarding these terms at the Company’s e-mail address contact@physislaboratory.com.

The Company is committed to the quality, completeness and validity of the information in the online store www.b2b.physislaboratory.com, without prejudice to any technical or typographical errors that cannot be foreseen or have occurred accidentally, including descriptions, photographs (color rendering, etc.) and prices of products, or interruption of the site due to force majeure, without being bound by the availability of products. The Company is not responsible and is not bound for errors due to omission during the registration of electronic data in the store.

  • Our online store sells natural cosmetics, dietary supplements, natural and essential oils, organic proteins, health products and accessories.
  • The basic characteristics of each product are included in the description of that product.
  • In case a product appears to be out of stock in the online store, the Customer can contact the Company to ask if there is a possibility that the product may be in stock again so that he/she can order it.

The prices of our products exclude VAT.

Our Company reserves the right to change prices at any time. Any price change will not affect orders already placed, unless the price change is due to a change in the VAT rate.

Although we make every effort to accurately record the information and prices we provide in our online store, we cannot exclude any typographical or technical errors in the prices and characteristics of products. For this reason, for any clarifications, we recommend that you contact the Company by email at the following email address: contact@physislaboratory.com, before any payment and the completion of your order.

The order of the products is made by filling in and sending the special order form in the online store. Before submitting the order, the Customer becomes aware of the terms of sale of the products he/she wishes to acquire through a special link and then chooses to activate a relevant indication stating “I have read and agree with the Terms and Conditions of the website”. By this marking, the Customer expressly and unconditionally declares that he/she has received a clear and understandable understanding of these transaction terms before submitting his/her order.

The products ordered are not binding on the Company until the Customer receives the confirmation of acceptance of the order from the Company, as described below. The order is considered to have been received by the Company as soon as the Customer receives an Order Status Confirmation with the indication “Order Confirmation”.

In case of orders with out of stock products, orders will not be available.

For purchases of products through the online store, our Company provides alternative payment methods for the convenience of our customers. More details about the Payment Methods.

There is no right of withdrawal:

  • When the products bear indications of use by the Customer.
  • If the products are not suitable for return for health or hygiene reasons.

In the unlikely event of a defective product, please contact us at

If you have accidentally received an item you did not order, please contact us at contact@physislaboratory.com.

In the unlikely event of receiving items that have not been described, please contact us at

This policy does not affect your statutory rights relating to defective or incorrectly described products or your right to cancel orders under the Consumer Protection (Distance Selling) Regulations, further details of which are available from your local trading department or Citizens Advice Bureau.

The entire content of the e-shop, including distinctive titles, trademarks, images, graphics, photographs, drawings, texts, press kit material etc., is protected in accordance with the relevant provisions of Greek law and the relevant provisions of European law and international conventions.

Any copying, transfer or creation of a derivative work based on this content or misleading the public about the actual provider of the online store is prohibited. The reproduction, republication, sending, communication, dissemination or transmission or any other use of the content in any way or by any means for commercial or other purposes is permitted only with the prior written consent of the Company.

The names, images, logos and distinctive titles used by the Company exclusively for the purposes of this online store are part of the Company or another partner of the Company, the assets of businesses and companies, protected by applicable law. The use of any images, logos, trademarks, brand names, distinctive titles and generally identifying elements and intellectual or industrial property products in the online store does not in any way grant any license or right of use to a third party.

Unless otherwise stated, the “PHYSIS LABORATORY P.C.” and/or its licensors own the intellectual property rights to all material at
. All intellectual property rights are reserved by “PHYSIS LABORATORY P.C.“. You can access these permissions from “PHYSIS LABORATORY P.C.” for your own personal use subject to the restrictions set forth in these terms and conditions.

You should not:

he above terms and conditions of use of the
, as well as any amendments thereto, are governed and supplemented by the law of Greece, the law of the European Union and the relevant international treaties.

The courts of Greece shall have jurisdiction to settle any dispute relating to this Agreement.

Any provision of the above terms is contrary to the law, ceases to have effect and is repealed without prejudice to the validity of the other terms.

This is the full agreement between the
and the visitor/user of the pages and services to which it is bound.

No modification of these terms shall be considered and shall not form part of this Agreement unless it is in writing and incorporated herein.

Our company applies strict control procedures before making its products available through its online store. In the unfortunate event that you receive a product that does not meet the expected specifications, please contact us by phone, email or contact form.

The Company reserves the right to unilaterally amend these terms and conditions of transactions made through its e-shop without notice, informing visitors of the new terms and conditions through their publication on the website of this e-shop. It is clarified that the change of terms does not apply to orders that have already been placed.

The Company is liable to the Customers only for any actual damage they may suffer due to non-execution or delayed execution of their orders.

The Company is not liable for any damages suffered by visitors to the website or third parties for reasons related to the operation or non-operation and/or use of the website and/or the inability to provide services and/or any unauthorized intervention of third parties in products and/or information available through the Company’s online store.

Given the nature and volume of the Internet, in no case, even in case of negligence, the Company is not liable for any damage suffered by the visitor/user of the pages, services, options and content of the Internet on his/her own initiative.

The contents of the
are provided “as is” without any warranty expressed or implied in any way. To the fullest extent permitted by law, the Company disclaims all warranties expressed or implied, including, but not limited to, those implying merchantability and fitness for a particular purpose.

The Company does not guarantee that the pages, services, options and content of the
are provided without interruption, without errors and that errors will be corrected.

The Company does not guarantee in any way the accuracy, completeness or even the availability of the content, pages, services, options or results of the
. The cost of any corrections or services is borne by the visitor/user and in no case the

Only Search Engines can link to our Website without prior written approval.

If you are interested in connecting to our website, you should let us know by sending an email to the Company. Include your name, the name of your organization, contact information, as well as your website URL, a list of URLs from which you intend to link to our website, and a list of URLs on our website to which you wish us to link. You should wait 1-2 weeks to receive a reply from us.

You may not use the Company’s logos or other artwork to link the absence of a trademark license agreement.

Without prior approval and written permission, you may not create frames around our web pages that alter in any way the visual presentation or appearance of our Website.

If you find any link on our site that is offensive for any reason, you can contact us and let us know at any time. We will consider your request to remove these links, but we are not obliged either to remove them or to respond to you directly.

We do not ensure that the information on this website is correct, we do not guarantee its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is continuously updated.

Please read the Privacy Policy.